TERMS OF PURCHASE
These Terms of Purchase govern purchases made from orvysa, operated by Hong Kong Hung Tat Trading Limited.
By placing an order with orvysa, you agree to these Terms of Purchase together with our Privacy Policy, Refund & Return Policy, Shipping & Delivery Policy, and Terms of Use.
1. Eligibility to Purchase
By placing an order, you confirm that:
- You are legally capable of entering into a binding transaction.
- The information provided during checkout is accurate.
- You are authorized to use the payment method provided.
- Your purchase complies with applicable law.
If you are under the legal age required to enter into a contract in your jurisdiction, a parent or legal guardian must make the purchase on your behalf where required.
2. Product Information
We make reasonable efforts to display product:
- Descriptions
- Specifications
- Colors
- Images
- Dimensions
- Availability
- Prices
accurately.
However, colors and appearance may vary depending on screen settings, lighting, manufacturing variations, photography, and other factors.
Minor variations that do not materially affect normal use are not necessarily considered defects.
3. Prices
Prices displayed on our website may change without notice.
The price charged for an order is normally the price shown when the order is successfully submitted, subject to correction of obvious pricing or technical errors.
Prices may be displayed in different currencies depending on location or website settings.
4. Pricing Errors
Despite reasonable efforts, pricing errors may occasionally occur.
If an item is incorrectly priced due to:
- Typographical error
- Technical malfunction
- System error
- Currency-conversion error
- Incorrect promotional configuration
we reserve the right, where permitted by law, to:
- Correct the error
- Contact you for confirmation
- Cancel the affected order
- Refund any amount already paid
5. Order Acceptance
Submitting an order does not necessarily mean that the order has been finally accepted.
We reserve the right, where permitted by law, to refuse or cancel an order for reasons including:
- Product unavailability
- Payment authorization failure
- Suspected fraud
- Security concerns
- Incorrect pricing
- Incorrect product information
- Shipping restrictions
- Incomplete customer information
- Unverifiable shipping address
- Unusual ordering activity
- Violation of these terms
If a cancelled order has already been charged, an appropriate refund will be issued.
6. Payment
Available payment methods are displayed during checkout and may vary by:
- Country
- Device
- Currency
- Payment-provider availability
By submitting payment information, you represent that you are authorized to use the selected payment method.
7. Fraud Prevention
For customer and business security, certain transactions may be subject to additional verification.
We may request additional information where reasonably necessary to verify:
- Identity
- Billing information
- Shipping information
- Payment authorization
Orders may be delayed or cancelled if required verification cannot be completed.
8. Order Confirmation
After an order is placed, an order-confirmation email may be sent to the email address provided during checkout.
Customers are responsible for ensuring the email address entered is correct.
9. Order Changes and Cancellations
If you need to change or cancel an order, contact:
as quickly as possible, preferably within 12 hours of placing the order.
We will attempt to accommodate your request but cannot guarantee changes or cancellation once processing has begun.
10. Availability
All products are subject to availability.
A product appearing on our website does not guarantee permanent stock availability.
If a product becomes unavailable after ordering, we may offer an alternative where appropriate or cancel and refund the affected item.
11. Purchase Quantity Limits
We reserve the right to limit quantities per:
- Customer
- Household
- Account
- Payment method
- Address
- Order
where reasonably necessary to prevent abuse, fraud, resale activity, or inventory shortages.
12. Promotions and Discount Codes
Promotions may be subject to separate conditions.
Unless otherwise stated:
- Discount codes cannot be exchanged for cash.
- Discounts may not be combinable.
- Discounts may expire.
- Certain products may be excluded.
- Promotions may be modified or ended where permitted by law.
13. Shipping and Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy.
Estimated delivery times are not guaranteed unless expressly stated otherwise.
14. Returns and Refunds
Returns, replacements, and refunds are governed by our Refund & Return Policy.
Nothing in these terms limits mandatory rights that consumers may have under applicable law.
15. Taxes and Import Charges
Customers may be responsible for applicable:
- Sales tax
- VAT
- GST
- Import duty
- Customs charges
- Brokerage charges
depending on the destination and applicable law.
16. Resale
Unless otherwise agreed in writing, products sold through orvysa are intended for personal consumer use.
We reserve the right to restrict orders that reasonably appear to be intended for unauthorized commercial resale.
17. Limitation of Liability
To the maximum extent permitted by applicable law, orvysa and Hong Kong Hung Tat Trading Limited will not be liable for indirect, incidental, consequential, special, or punitive losses arising from a purchase or use of our services.
Nothing in these terms excludes liability that cannot legally be excluded.
18. Mandatory Consumer Rights
These Terms of Purchase are not intended to waive rights that consumers are legally entitled to under applicable consumer-protection legislation.
Where a provision conflicts with a mandatory legal requirement applicable to you, the mandatory requirement will prevail to the extent of that conflict.
19. Changes to These Terms
We may update these Terms of Purchase periodically.
The version published on the website at the relevant time will apply subject to applicable law.
20. Contact Information
Store: orvysa
Company: Hong Kong Hung Tat Trading Limited
Email: service@orvysa.com
Phone: +1 (260) 666-8813
Registered Address: ROOM 1008, 10/F, KOWLOON CENTRE, 33 ASHLEY ROAD, TSIM SHA TSUI, HONG KONG