PRIVACY POLICY

This Privacy Policy describes how orvysa, operated by Hong Kong Hung Tat Trading Limited ("orvysa," "we," "us," or "our"), collects, uses, processes, stores, shares, and protects personal information when you visit orvysa.com, purchase our products, communicate with us, or otherwise use our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Our business information is:

Store: orvysa
Company: Hong Kong Hung Tat Trading Limited
Email: service@orvysa.com
Phone: +1 (260) 666-8813
Registered Address: ROOM 1008, 10/F, KOWLOON CENTRE, 33 ASHLEY ROAD, TSIM SHA TSUI, HONG KONG

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with orvysa.

Information You Provide Directly

When you place an order, create or use checkout functionality, contact customer support, subscribe to marketing communications, or otherwise interact with our store, we may collect information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order details

  • Products purchased

  • Purchase history

  • Customer-service communications

  • Information submitted through website forms

  • Marketing preferences

  • Information necessary to process returns, refunds, or replacements

  • Payment-related information processed by our payment service providers

Payment-card information is generally processed directly by authorized third-party payment providers. We do not normally store complete credit or debit card numbers on our own systems.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Device identifiers

  • Referring website or advertisement

  • Pages viewed

  • Products viewed

  • Shopping-cart activity

  • Checkout activity

  • Date and time of visits

  • Approximate geographic location

  • Cookie identifiers

  • Advertising identifiers

  • Website interactions

  • Conversion information

  • Advertising attribution information

This information may be collected through cookies, pixels, tags, software development tools, local storage, and similar technologies.

2. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for legitimate business and commercial purposes, including to:

  • Process and fulfill orders

  • Process payments

  • Confirm purchases

  • Arrange shipping and delivery

  • Provide tracking information

  • Communicate regarding orders

  • Provide customer support

  • Process eligible refunds, replacements, or other remedies

  • Verify transactions

  • Detect and prevent fraud

  • Prevent misuse of our website

  • Maintain website security

  • Improve our website and services

  • Improve product selection

  • Analyze website traffic and customer behavior

  • Measure advertising performance

  • Attribute sales and conversions to advertising campaigns

  • Personalize website content

  • Personalize advertising where permitted

  • Send marketing communications where permitted

  • Manage customer preferences

  • Comply with legal, tax, accounting, and regulatory requirements

  • Establish, exercise, or defend legal claims

  • Protect the rights, property, and safety of our customers, our company, and others

3. LEGAL BASES FOR PROCESSING

Where applicable privacy laws require us to identify a legal basis for processing personal information, we may rely on one or more of the following:

Performance of a Contract

We process certain information because it is necessary to:

  • Accept and process your order

  • Take payment

  • Deliver products

  • Provide customer service

  • Handle refunds or replacements

Legitimate Interests

We may process information where reasonably necessary for legitimate business interests, including:

  • Fraud prevention

  • Website security

  • Business analytics

  • Improving products and services

  • Measuring advertising effectiveness

  • Customer-service operations

Consent

Where required by law, we may rely on your consent for activities such as:

  • Certain marketing communications

  • Non-essential cookies

  • Personalized advertising

  • Certain analytics technologies

You may withdraw consent where applicable.

Legal Obligations

We may process information where necessary to comply with applicable laws, regulations, court orders, tax requirements, or other legal obligations.

4. PAYMENTS

Payments made through orvysa may be processed by independent third-party payment providers.

These providers may collect and process information necessary to:

  • Authorize payments

  • Prevent fraud

  • Complete transactions

  • Handle payment disputes

  • Comply with financial regulations

Payment providers process information according to their own privacy policies and security practices.

We recommend reviewing the privacy policies of the payment method or payment provider you select during checkout.

5. COOKIES AND SIMILAR TECHNOLOGIES

orvysa and our service providers may use cookies, pixels, tags, scripts, local storage, advertising identifiers, analytics technologies, and similar technologies.

These technologies may help us:

  • Operate essential website functions

  • Maintain shopping-cart functionality

  • Remember user preferences

  • Understand website usage

  • Analyze traffic

  • Measure product-page interactions

  • Measure advertising performance

  • Attribute purchases to advertisements

  • Prevent fraud

  • Improve website functionality

  • Personalize content

  • Deliver or measure advertising where permitted

Some cookies are necessary for the operation of our website.

Other cookies, including analytics and advertising cookies, may be subject to your consent depending on applicable law and your location.

You may be able to manage cookies through:

  • Our cookie-consent tools, where available

  • Your browser settings

  • Your device settings

  • Advertising-platform privacy controls

Disabling certain cookies may affect some features or functionality of our website.

6. APPLOVIN ADVERTISING SERVICES

We may use AppLovin advertising technologies, including AppLovin pixels, scripts, cookies, conversion-tracking technologies, or related advertising tools.

These technologies may be used to:

  • Measure advertising performance

  • Understand interactions with advertisements

  • Measure website visits

  • Measure product-page views

  • Measure shopping-cart activity

  • Measure checkout activity

  • Attribute purchases and conversions

  • Optimize advertising campaigns

  • Detect advertising fraud

  • Improve advertising relevance and performance

When you interact with our website or advertisements, AppLovin may receive or process certain information relating to your device, browser, website interactions, advertising interactions, and conversion activity.

Information processed by AppLovin is subject to AppLovin's own privacy practices.

You can learn more about AppLovin's privacy practices at:

https://legal.applovin.com/privacy/

Where required by applicable law, AppLovin advertising technologies that are not strictly necessary may be activated only after appropriate consent has been obtained.

7. ADVERTISING AND ANALYTICS

In addition to AppLovin, we may work with advertising, analytics, ecommerce, and technology providers to understand how customers interact with our website and marketing campaigns.

These providers may use cookies, pixels, or similar technologies to collect information regarding:

  • Website visits

  • Product views

  • Advertisement interactions

  • Shopping-cart activity

  • Purchases

  • Device information

  • Browser information

  • Conversion events

  • Advertising attribution

We use this information to evaluate and improve advertising effectiveness and our overall customer experience.

Depending on your jurisdiction, applicable law may provide rights to opt out of certain:

  • Targeted advertising

  • Cross-context behavioral advertising

  • Profiling

  • Sharing of personal information for advertising purposes

Where legally required, we will provide mechanisms for exercising these choices.

8. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with companies and service providers that assist us in operating our business.

These may include:

  • Ecommerce platform providers

  • Website hosting providers

  • Payment processors

  • Shipping carriers

  • Logistics providers

  • Warehousing providers

  • Customer-service providers

  • Email and communication providers

  • Analytics providers

  • Advertising platforms, including AppLovin

  • Marketing technology providers

  • Fraud-prevention providers

  • IT and cybersecurity providers

  • Professional advisers

  • Accountants

  • Legal advisers

These parties may process personal information only as necessary to provide services to us or as otherwise permitted by applicable law.

We may also disclose personal information when reasonably necessary to:

  • Comply with applicable law

  • Respond to court orders

  • Respond to lawful government requests

  • Investigate fraud

  • Protect our legal rights

  • Enforce our agreements

  • Protect customers

  • Protect the security of our website

  • Prevent illegal or harmful activity

We may also transfer information in connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of all or part of our business, subject to applicable law.

9. SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information for money in the ordinary meaning of the term "sell."

However, certain privacy laws may define the terms "sale," "sharing," or similar concepts broadly enough to include the disclosure of certain identifiers, online activity information, or advertising information to advertising and analytics partners.

Where applicable law provides you with the right to opt out of such activities, we will honor valid requests as required by law.

10. INTERNATIONAL DATA TRANSFERS

orvysa serves customers in multiple countries and works with service providers operating internationally.

As a result, your personal information may be:

  • Collected in one country

  • Processed in another country

  • Transferred internationally

  • Stored outside your country of residence

Privacy and data-protection laws may differ between jurisdictions.

Where required by applicable law, we take reasonable measures designed to protect personal information transferred internationally.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for legitimate business and legal purposes.

Retention periods may depend on factors including:

  • Order fulfillment

  • Customer-service requirements

  • Transaction-record requirements

  • Accounting requirements

  • Tax requirements

  • Fraud prevention

  • Dispute resolution

  • Legal obligations

  • Regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.

12. DATA SECURITY

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Theft

  • Misuse

  • Alteration

  • Destruction

However, no website, internet transmission, payment system, or electronic storage system can be guaranteed to be completely secure.

Customers should also take appropriate precautions to protect their account, device, and payment information.

13. YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request a copy of certain information

  • Request data portability

  • Restrict certain processing

  • Object to certain processing

  • Withdraw consent

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising

  • Opt out of certain sharing of personal information

  • Lodge a complaint with an applicable data-protection authority

Not all rights apply in every jurisdiction.

To submit a privacy request, contact:

service@orvysa.com

Please include sufficient information for us to identify your request.

We may need to verify your identity before processing certain requests.

Where legally permitted, we may deny or limit requests that are:

  • Fraudulent

  • Excessive

  • Repetitive

  • Unverifiable

  • Not required under applicable law

14. UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on eligibility and applicable law, these may include rights to:

  • Know what personal information is collected

  • Access personal information

  • Correct personal information

  • Delete personal information

  • Obtain certain information in portable form

  • Opt out of targeted advertising

  • Opt out of certain sales or sharing of personal information

  • Appeal certain privacy-request decisions

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

15. GLOBAL PRIVACY CONTROL AND OPT-OUT SIGNALS

Where required by applicable privacy law and technically supported, we may recognize legally valid browser-based privacy preference signals, including Global Privacy Control signals.

The effect of such signals may depend on your jurisdiction and the technologies used on our website.

16. MARKETING COMMUNICATIONS

Where permitted by law, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails by:

After opting out of promotional communications, you may still receive non-marketing communications related to:

  • Orders

  • Payments

  • Shipping

  • Customer-service requests

  • Security

  • Legal notices

17. CHILDREN'S PRIVACY

Our website is intended for general consumer shopping and is not directed toward young children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at:

service@orvysa.com

We will review the request and take appropriate action where required.

18. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, applications, payment providers, social-media platforms, or other services operated by third parties.

We do not control third-party websites or services and are not responsible for their:

  • Privacy practices

  • Security practices

  • Content

  • Terms

  • Data-processing activities

We recommend reviewing the applicable privacy policies before providing information to a third party.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices

  • Website functionality

  • Technologies

  • Advertising services

  • Legal requirements

  • Regulatory requirements

When we make changes, the revised Privacy Policy will be published on our website.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised.

20. CONTACT US

If you have questions about this Privacy Policy, the use of your personal information, or your privacy rights, please contact us.

Store: orvysa

Company: Hong Kong Hung Tat Trading Limited

Email: service@orvysa.com

Phone: +1 (260) 666-8813

Registered Address:
ROOM 1008, 10/F, KOWLOON CENTRE
33 ASHLEY ROAD
TSIM SHA TSUI
HONG KONG

For privacy-related requests, please use:

service@orvysa.com